Hernan was awesome. I talked with him in Dec 2017 while my 2007 A4 was getting serviced and made it a point to look him up when it was time to buy a new A3
Hernan did an excellent job throughout the entire sales process. He was professional, courteous and by far one of the best salesman I have experienced. I would recommend Hernan and the Autohaus dealership to anyone looking to purchase an Audi.
Just leased a new Q7 from Hernan at Autohaus and he was very helpful throughout the process. Love my new car!
Shari sales was amazing! We hit it off right away !! Left with a new A3 She was super knowledgeable and not pushy Felt like she was working with me, to get the sale done !
I can't say enough great things about Autohaus team Lancaster. Porche, Audi, VW and a world class used car center too. The service is above anything I've ever experienced and the sales and support staff and Technicians and auto detailers are all friendly and professional and focused on one goal-the BEST POSSIBLE WORK. And they meet and exceed every time! Great team from the top down and the bottom to the top. Keep it up!
We live in Pittsburgh and were looking for a pre-owned 2017 Q7. We happened to be coming to Lancaster for the weekend and the dealership had a vehicle in inventory. We made an appointment with Hernan Diaz-Egg, which was towards the end of the day on a Saturday. Hernan could not have been more attentive and professional. He was extremely knowledgable about the Q7 and Audi vehicles in general. After a great test drive and coming to a relatively quick agreement on price, we ended up buying the car that day. Hernan stayed late to ensure we had everything we needed and that all of our questions about the car were answered before we left that day. The experience was painless and easy. Hernan went above and beyond - - he gave us his cell phone number and told us he would be available on Sunday if anything came up or we had any questions. He called the following week to see if we had any follow up questions and to inform us that our next 3 service appointments were prepaid by the previous owner, which was an unexpected bonus! We love our new vehicle!
I just acquired my 3rd Audi (an A7) from Audi Lancaster. My experience with them over the years has been excellent, both in terms of service and sales. My most recent experience with Shari Sell during the sales process was excellent. She was knowledgeable, accommodating, and very likeable. I'm definitely a customer for life!!
I recently purchased a used A5 convertible from Audi of Lancaster. I had a great experience. My salesman was Hernan, and he was very helpful and was able to answer all my questions. I had been looking for a car like this for awhile because I don't make decisions quickly. It was because of his knowledge of the Audi line, and his overall customer services, that made the purchase with him an easy one. Since purchasing the vehicle, he has been good about following up to make sure everything is good and I am still happy. Thanks Hernan!!! See you in a few years when I am ready for my next Audi.
Great Dealership EXPENSIVE