I recently had my 2015 Volvo repaired at the Autohaus body shop. The experience and the end result were exceptional. Scott went out of his way with customer service and he was backed up with fine workmanship. The Autohaus experience put a positive spin on the whole affair. Way to go Scott And Autohaus
I went to Audi Lancaster to look for a new car and met one of the salesmen, Hernan Diaz-Egg. He was extremely accommodating and went to great lengths to make sure I was satisfied. I test drove several different cars with him on different days. The car I ended up choosing was at a dealer in a different state and Hernan and his team worked for days to obtain it. Overall I had a great experience with Audi Lancaster. They were always friendly and willing to go the extra mile. I am happy that I decided to do business here and would recommend this dealer to others.
We had a great experience buying our new Audi at Autohaus. Hernan was extremely helpful and went above and beyond to make sure we got what we wanted. The buying process was easy and hassle free. I would recommend this dealer to others.
Three years ago I leased a white Audi Q5 from Autohaus Lancaster. The team at Autohaus offered a great deal to me a few months before my lease expired, to entice me into another Audi, and it worked! I loved my 2016 Audi. I now have the same white Q5 in a 2019 version and I’m totally digging it. Thx to Hernan and Wray for working diligently to get the deal I needed to stay in an Audi’s driver seat!
When I brought my Audi in this week for an air bag recall, Ryan Devine went above and beyond the norm for great customer service. I had added two last-minute service requests: diagnose and fix the check engine light and have my car ready for pickup by noon. Not only did Ryan accommodate both of those requests, when he discovered that there wasn’t a driver available to pick me up over the lunch hour, he offered to pick me up himself! And despite my willingness to call Uber, he picked me up at my office in downtown Lancaster and drove me back to Autohaus.I can’t tell you how impressed I was with his service commitment. I also appreciated his responsiveness and friendliness throughout.Thank you again, Ryan! I will be back.
Great dealership, can be very busy on the weekends, plan accordingly.
Audi Lancaster was easy to work with when identifying my car. They were very helpful throughout the entire process. I got a great deal too. Go see Hernan! He's the best
I wanted to buy a pickup truck but, unfortunately, we couldn't agree on the price. Nevertheless, their service and genuine willingness to help must be recognized. Hats off to Earl for the outstanding service.