Welcome to
Autohaus Lancaster, Inc

This was our first experience with Audi Autohaus Lancaster and the entire team has set the bar for all other auto dealers. The entire staff was extremely professional, patient and very responsive to our needs, concerns and questions. Our sales person was Hernan Diaz-Egg Audi Brand Specialist a true professional, with exceptional follow up and full knowledge of the vehicles. We would be remiss if we didn’t mention other individuals we had the privilege of working with all of whom were extremely professional and passionate about their business - Colin Dibble (Sales Manager), John Wade (General Sales Manager), Laurie Pearson (Finance Manager), and Cameron (Tech Advisor) and Kyle (Service Advisor). The entire Audi Autohaus Team made our purchase experience truly amazing! John & Roxann

After having a horrible experience at my local Audi dealer in Reading I stopped in Autohaus in Lancaster. I was greeted by Hernan who actually listened to what I told him. While I went in looking for an off lease Q7 I left in a 2025 Certified Q7. Hernan was professional the whole way, understood my needs and was very communicative throughout the process. I’d recommend him and Autohaus to anyone looking for an Audi.

Leased a Audi. Charged triple the money factor at the time. Purchased other cars here. Thought they were trustworthy. Ultimately my fault for not being more diligent. Never again.

First experience with Autohaus Lancaster and first time buyers of an Audi. Hernan Diaz was our salesman and he was extremely professional as well as the entire staff. Our experience was wonderful. Ask for Hernan if you are in the market. You won't regret it. The entire transaction from the test drive to the recall review to the financing was outstanding. Highly recommend!

Bought a second vehicle from Autohaus. Hernan Diaz-Egg was our salesman. He treated us very well and listened to our needs when looking for a vehicle. I highly recommend this dealership and our salesman.

Hernan assisted me with my first Audi purchase. A 2021 Audi A5 Cabriolet, red with black interior. It took 5 months for the car to arrive. He kept me posted through the whole process and assisted with a trade in before the Audi arrived. A knowledgeable salesman who makes the process very easy.!

After test driving multiple Audi’s and visiting multiple dealerships, I made the trip to autohaus lancaster and dealt with Hernan. The transaction was easy, I got a great deal, and I am happy with my new car.

Recently purchased a sweet Audi A6 in the color I wanted through Autohaus Lancaster with Hernan’s help. I found this car on Cars.com and it had all the features I wanted. I was an hour and a half away and wanted to do as much of the negotiations over the phone before I went down. Hernan kept everything going smoothly asking the right questions and offering ideas at the right time. The process went smoothly. Hernan went over all the car features and set up my phone and much of the cars features the way I wanted them. He even added my home address as a favorite in navigation to get me home. Great day for me, got the car I wanted, at a fair price, and a fair trade in value. Thank you to everyone at Autohaus and special thanks to Hernan.

received fantastic personal service from sales person, Hernan, as well as top notch service from everyone i met. from the fresh coffee to the spotless new car (love that smell) my first Audi experience was perfect! while inventory is low everywhere, they found a car almost exactly what i wanted. and they gave a great discount for the feature i was not looking for so overall price was better than i expected. never had to wait for any department. financing went great. even got a tour of the vintage cars!!!

Recently had an inspection and service done on my Audi from 2015. Well above any expectations I had. Congrats. Lancaster Crew M. McDermott

We would rate these guys 10 stars ⭐️ If possible on here. Unfortunately our purchase fell through. But these dealership is top notch across the board. From the sales manager Jacob to George in Finance down to our salesman Anthony. They were courteous, understanding and beyond patient. Helpful and always responsive. Gave nearly every thing we wanted and then some. Id recommended them to my best friend. Terrific dealership. One of if not the best Audi dealership in the business. They can compete with anyone and will.

as an auto repair shop, I rely on other business's for parts dealers ect..After picking up my customers car for some work that I couldn't do, it still had the same problem,what a let down, plus the price wow. no apologies-just bring it back-no thanks. Complete incompetence

While my husband has used Autohaus Lancaster to service his Porsche in the past, this was my first time here in search of a new car. I walked in and was immediately greeted by Hernan (H). He listened to what I was looking for and brought out a car to test drive. I loved the way it looked and handled. I told H that I'd buy it if we could do a deal. Not only did he work with me on price, but Autohaus Lancaster offered me a finance loan at a cheaper rate than the pre-approved loan I had gotten from my bank. Because H wanted to get my new car ready correctly, he suggested I take a loaner and go get lunch with my family, who were also in town. How nice was that? After a relaxing lunch, I came back to a new car that was completely set up and ready to go. H spent more time going over the extra details of my new Audi SQ5, we finished the paperwork and shook hands. The buying experience was amazing at Autohaus. I will send all my friends to Autohaus if they are looking for a car.

The title of this review is the one word that I would describe Audi Lancaster (Autohaus)! This is an exceptional organization with top notch talent, integrity and expertise! Everyone from Hernan Diaz Egg in Sales to Jacob Wanner in Finance to the Manager Wray Beinhauer, these guys are the best in the business! Buying a car can be either a challenge or it can be an enjoyable and pleasant experience. Either of which will be memorable. I had been looking for a specific Audi for months and then I met Hernan who I called with my request. I didn't expect that he could find what I was looking for since I'm very good at research and did my due diligence well before having a conversation with him. This guy delivered in ways that I never expected! He found the car I wanted with the features and equipment I wanted and for the price I wanted. I went in and drove the car with my wife and after a successful test drive and some minor negotiations, we bought the car. This dealership is top notch in every respect. The grounds, offices and showrooms are as clean and professional looking as you should expect. The people are professionals with the kind of integrity you don't just find at any dealer. There were no attempts at schmoozing us with false enthusiasm, redirection, arguing about value or game playing whatsoever. All they cared about was giving us what we wanted and taking care of our needs and it was GENUINE. Everyone was courteous, patient and professional! The sales process was quick and negotiations short and fair. All minor issues were taken care of and I couldn't be a happier customer! One point of particular interest that was surprising to me is that the extended warranty they offer is 'a manufacturer warranty direct from Audi'. This is unusual as most used car sales involve a 3rd party warranty that is usually expensive and fraught with problems when you have a valid claim. I never buy 3rd party warranties but I bought a warranty from Autohaus because it's from the manufacturer. This is a huge benefit and says something of both the manufacturer and the dealer. You have a choice in where you buy a car, lots of choices and there are some great dealerships out there but if you are looking for as pure and honest an experience as you can get, I highly recommend Autohaus. They also carry more than just Audi. While I can't speak for the other brands, I imagine that the culture I experienced at Audi is prevalent throughout all. So at this level of quality customer service and professionalism, you can't go wrong. Whether you are looking to buy new or pre-owned, this is the first place to consider and it will likely be your last. Autohaus is truly EXCEPTIONAL!

Hernan was super patient with us and made a much better deal than we ever got in Brooklyn NY. We got the exact car we wanted with everything we wanted inside. infact he said if it isn't here we will get it which is what they did they went out and found it and made the deal. It was simple in an out in about an hour. Easy to get use to the Audi Q5 which drives like a cloud but a fast cloud. Let Hernan sell you a Audi you won't regret it.